​Refund and Shipping Policy

Last Updated: March 31, 2026

 

Please read this policy carefully before making a purchase.

All purchases made through OurOnlyWay.com are subject to the terms outlined below.

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NO RETURNS / ALL SALES FINAL

All sales are final. We do not accept returns once an order has been shipped and delivered.

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DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your order arrives damaged, defective, or incorrect, you must contact us within 7 days of delivery.

To be eligible for a replacement or refund:
• You must provide proof (such as photos)
• The issue must be verified by our team

We reserve the right to determine, at our sole discretion, whether a refund, replacement, or store credit will be issued.

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ORDER CANCELLATIONS

Orders may be canceled only before they are processed or shipped.

Once an order has been processed or shipped, it cannot be canceled.

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LOST OR MISSING PACKAGES

If your order is marked as delivered but you have not received it, you must first contact the shipping carrier.

We are not responsible for lost or stolen packages confirmed as delivered.

However, we may assist in filing a claim with the carrier where appropriate.

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REFUND PROCESSING

If a refund is approved:
• Refunds will be issued to the original payment method
• Processing times may vary depending on your payment provider

We are not responsible for delays caused by banks or payment processors.

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DIGITAL PRODUCTS (IMPORTANT)

If we offer digital products, downloads, or online content:

All digital product sales are final and non-refundable unless otherwise stated.

Due to the nature of digital content, we cannot guarantee that access has not been used once delivered.

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CHARGEBACKS AND DISPUTES

By making a purchase, you agree to contact us first to resolve any issues before initiating a chargeback or dispute.

We reserve the right to dispute any chargeback and provide evidence of this policy and transaction history.

Accounts associated with fraudulent chargebacks may be restricted or permanently banned.

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SHIPPING POLICY

Processing Time
Orders are typically processed within 1–7 business days after payment confirmation.

Shipping Time
Delivery times vary depending on the carrier and destination and are estimates only.

Shipping Delays
We are not responsible for delays caused by carriers, weather, customs, or other factors outside our control.

Incorrect Address
Customers are responsible for providing accurate shipping information.

We are not responsible for orders shipped to incorrect addresses provided at checkout.

Tracking
Tracking information will be provided when available.

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LIMITATION OF LIABILITY

To the fullest extent permitted by law, OurOnlyWay.com shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or Services.

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CONTACT

For refund or shipping inquiries, contact:

Merch@ouronlyway.com​